# User Feedback

## How Can Users Express their Feedback?

**Ending the tracking experience nicely and giving the consignee the possibility to provide feedback for real-time tracking and the delivery service itself are important elements
when creating holistic user experiences.**

Additionally, it will help you and Bettermile to fully understand the bright and dark sides of the whole service offering.

**Remember, the end of the tracking experience is usually also the last digital touchpoint for the consignees with the delivery network. So make the most out of it!**

The following integration options are available for your users feedback.

- Option A: [Bettermile 5-Star Rating](/products/tracking/resources/user-feedback/five-star-rating)
- Option B: [3rd Party Rating](/products/tracking/resources/user-feedback/third-party-tool)
- Option C: [Custom Rating](/products/tracking/resources/user-feedback/custom-rating)