Quick answers to the questions that come up most about Better Places. Not finding what you need? Reach out at customer@bettermile.com, we're happy to help.
- Does Better Places check whether an address exists? No. It finds a location for every input, resolving even incomplete or theoretical addresses to the closest real-world point. For validity checks, use a dedicated address-verification tool.
- Do you support reverse geocoding? No, forward geocoding only (text address to coordinates).
- How many countries are supported? 55. See Supported Countries for the current coverage.
- How accurate is Better Places? Multi-source validation delivers a 99% success rate and around 15% higher accuracy than standalone services. Every result carries a confidence score (0-100) and an accuracy level.
- Are parking, entrance, and handover locations available in the API? Not in the standalone API. They are included when Better Places is used within the Bettermile suite, for example with Better Route.
- What are the SLA guarantees? Uptime 99.9%, success-rate guarantee 98%, typical latency averaging under 90 ms (p95 under 160 ms, p99 under 190 ms). Tailored enterprise SLAs are available on request.
- Is Better Places GDPR compliant? Yes, it follows a privacy-by-design approach. It uses only address data, does not request or store names or contact details, cleans any personal information during normalization, processes data securely, and can permanently delete request data on request.
- How is it priced? On a request and tier basis, per your Bettermile enterprise agreement. Contact your customer representative for details.